Home

Privacy Policy

Last updated: June 2026

At Jumper, protecting your privacy is one of our highest priorities. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.

1. Data Controller

Jumper SAS

11 rue de Magdebourg

75116 Paris, France

Email: contact@jumperofficial.app

2. Information We Collect

Jumper is a mobile application that allows users to discover people at the same location, as well as events, calendars, and news provided by our partners and sponsors. We may collect the following information:

Account Information

  • Instagram username
  • Apple ID information (when using Sign in with Apple)
  • Phone number (when using phone authentication for Android users)

Your phone number is used solely for authentication, account security, and fraud prevention purposes.

Location Data

To provide Jumper's core features, we collect your geographic location (latitude and longitude). Your precise location is never publicly displayed or shared with other users. If you deny access to your location, certain features of the application may be limited or unavailable.

Technical Information

We may also collect technical information such as:

  • Device type
  • Operating system
  • Technical identifiers required for the operation of the application
  • Security and fraud prevention data

3. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Help you discover users located in the same place.
  • Display events, calendars, and activities provided by our partners and sponsors.
  • Display news, updates, and informational content from partners and sponsors.
  • Personalize certain content based on your location.
  • Ensure platform security.
  • Prevent fraud and abuse.
  • Respond to support requests.
  • Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent, particularly regarding location services.
  • Performance of our contract with you to provide Jumper services.
  • Our legitimate interest in maintaining platform security and preventing abuse.
  • Compliance with applicable legal obligations.

5. Third-Party Service Providers

To operate Jumper, we rely on trusted third-party providers, including:

  • Supabase: authentication, database, and storage services.
  • Amazon Web Services (AWS): cloud hosting and infrastructure.
  • Bubble.io: application development and platform operations.
  • Apple: authentication services through Sign in with Apple.
  • Phone verification providers: account validation and security.

These providers only process data as necessary to deliver their services to Jumper.

6. Sharing of Information

We do not sell your personal data.

Your information may only be shared:

  • With our service providers.
  • When required by law.
  • To protect the rights, safety, and integrity of Jumper and its users.

7. Data Retention

We retain personal data only for as long as necessary to provide our services.

If you delete your account:

  • Data may be retained for up to three months to prevent abuse and fraudulent activity.
  • Suspended accounts may be retained for up to one year for security purposes.

After these periods, data is deleted or anonymized.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Object to certain processing activities.
  • Restrict processing.
  • Receive a copy of your data in a portable format.

To exercise your rights, contact: contact@jumperofficial.app

You may also file a complaint with your local data protection authority, including the CNIL in France.

9. International Data Transfers

Some of our service providers may process data outside the European Union.

Where applicable, Jumper implements appropriate safeguards in accordance with GDPR requirements, including the use of Standard Contractual Clauses approved by the European Commission.

10. Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on Jumper's official website.

12. Contact

If you have any questions regarding this Privacy Policy, please contact:

contact@jumperofficial.app

Jumper SAS

11 rue de Magdebourg

75116 Paris

France

← Back to home